At superjili, we believe gaming should always be fun, safe, and within your means. This page outlines the tools, guidelines, and support resources available to all Filipino players who want to keep their gaming experience healthy and enjoyable. Your well-being comes first — always.
Available to all registered members in the Philippines · Updated June 2025
superjili provides practical tools so every Filipino player can set boundaries and enjoy gaming on their own terms.
You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be raised until the cooling-off period has passed. This gives you full control over how much you fund your account each period. Setting a deposit limit is one of the simplest and most effective ways to keep your spending predictable. We encourage all Filipino members to review and set these limits when they first register.
Losing track of time is easy when you are enjoying your favourite slots or sports bets. superjili lets you set session duration reminders so you receive a notification after a chosen period of play. These reminders are a gentle nudge to take a break, check in with yourself, and decide whether to continue. Regular breaks help maintain a healthy relationship with gaming and prevent fatigue-driven decisions. You can adjust or remove reminders at any time through your account preferences.
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily restricted from placing bets or making deposits. This feature is designed for moments when you want to step back without committing to a full self-exclusion. It is quick to activate and takes effect right away, giving you immediate breathing room. After the period ends, your account automatically returns to normal access.
For members who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. During self-exclusion, you will not be able to log in, deposit, or receive any promotional communications from superjili. This is a serious commitment and we take it seriously — our team will process your request promptly and with full confidentiality. If you choose permanent self-exclusion, your account will not be reopened under any circumstances. To request self-exclusion, contact us at [email protected] with your account details.
Your full gaming and transaction history is available in your account dashboard at any time. Reviewing your activity regularly is a healthy habit that helps you stay aware of how much time and money you are spending on the platform. You can filter by date range, game type, or transaction category to get a clear picture of your patterns. Transparency in your own activity is one of the most powerful tools for responsible gaming. If you notice trends that concern you, do not hesitate to use one of the limit or exclusion tools available.
Reality check pop-ups can be enabled to appear at regular intervals during your gaming session, showing you how long you have been playing and your net result for that session. These brief on-screen prompts are designed to keep you grounded and informed without interrupting your experience unnecessarily. You choose the frequency — every 30 minutes, every hour, or at a custom interval that suits you. Staying informed about your session in real time makes it easier to make calm, considered decisions. Reality checks are available to all registered members and can be toggled on or off at any time.
Gaming is meant to be a source of entertainment, not stress or financial hardship. It is important for every Filipino player to be aware of the warning signs that gaming may be becoming a problem. Recognising these signs early makes it much easier to take action and seek support before the situation escalates. superjili is committed to providing a safe environment, and that starts with honest, open information about the risks involved in gambling.
Ask yourself the following questions honestly. If you answer yes to two or more, we strongly encourage you to use our responsible gaming tools or reach out for support.
If you or someone you know is struggling with problem gambling, help is available in the Philippines. Reaching out is a sign of strength, not weakness, and there are trained professionals ready to support you. superjili encourages any member who feels their gaming is out of control to seek assistance without delay.
You can also contact our support team directly at [email protected] and we will help connect you with the appropriate resources or activate account restrictions on your behalf immediately.
superjili strictly prohibits anyone under the age of 21 from registering or using the platform in the Philippines. Age verification is a mandatory part of the registration process, and we reserve the right to request additional documentation at any time to confirm a member's age. Any account found to belong to a minor will be immediately suspended and all funds returned in accordance with applicable regulations.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to online gaming platforms. Tools such as Net Nanny, Qustodio, and built-in device screen time controls can help restrict access effectively. Keeping your superjili account credentials private and logging out after each session is also an important step in preventing underage access.
If you suspect that a minor has accessed or registered on the platform, please report it immediately to [email protected] so we can investigate and take appropriate action without delay.
Our support team is here for every Filipino player. Whether you want to set limits, take a break, or just learn more about staying safe, we are ready to help.